Storage West Ham Accessibility Statement
Storage West Ham is committed to providing an accessible and inclusive experience for all customers, visitors, and website users, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the measures we take to support accessibility across our digital services and our storage facilities in the accessible Storage West Ham area.
Our Accessibility Commitment
We aim to align our website and online services with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines describe how to make web content more accessible for people with a wide range of needs, including visual, auditory, motor, and cognitive impairments. Our goal is to ensure that everyone can find information about accessible storage in West Ham, compare unit options, and contact us without unnecessary barriers.
Screen-Reader Support
Our website is designed to work with modern screen-reader software used on desktop, laptop, and mobile devices. We use clear page titles, headings, and descriptive text for images where appropriate, so that screen-reader users can understand the content and navigate to the information they need about storage options in West Ham. We also aim to ensure that important content is available as text, or has a text alternative, so it can be read aloud or converted into other formats.
Keyboard Navigation
We recognise that many people use a keyboard or alternative input device rather than a mouse or touchscreen. Our website is intended to be navigable using standard keyboard commands such as the Tab, Shift + Tab, Enter, and arrow keys. Interactive elements, such as menus, buttons, and forms, are designed so that they can be reached, activated, and operated by keyboard alone. This supports customers who rely on assistive technologies while exploring storage options in the accessible Storage West Ham area.
Visual Design and Readability
We aim to maintain clear colour contrast between text and background to support users with low vision or colour vision differences. We use simple, readable fonts and strive to keep page layouts uncluttered so that key information about our West Ham storage services is easy to find. Wherever possible, text can be resized using your browser or device settings without loss of functionality or content.
Content Structure and Language
Content across our site is written in plain, straightforward language where possible. We use headings and subheadings to organise information and help users understand the structure of each page. This makes it easier to scan for important details about accessible storage units, opening hours, and services in the West Ham area.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, digital tools, and on-site customer information to identify ways to improve the experience for all users. When we introduce new features or update existing content, we strive to maintain or enhance our level of accessibility and continue to meet WCAG 2.1 AA guidelines.
Contact for Accessibility Requests
If you experience any difficulty using our website, accessing information about storage in West Ham, or visiting our facilities, we welcome your feedback. You can contact us using the standard contact options listed on our website or by visiting our site in person. Please let us know:
What page, service, or facility you were trying to access; which device, browser, or assistive technology you were using; and a brief description of the problem you encountered.
We will review your request and aim to respond within a reasonable timeframe. Where possible, we will provide the information you need in an alternative format or suggest another accessible way to complete your task, such as booking or enquiry support for storage units in West Ham. Your comments help us improve the accessibility and usability of our services for everyone.
Accessibility of Our Storage Facilities
In addition to our website, we are working to improve physical accessibility at our storage facilities in the West Ham area. This may include features such as clear signage, step-free routes where feasible, and staff support on request. Availability of specific features can vary between locations, so please contact us in advance to discuss any particular accessibility requirements you may have when visiting Storage West Ham.




